Privacy Policy

Sea of Sounds Speech Therapy & Literacy, PLLC ("we," "our," or "us") is committed to protecting the privacy of our clients, their families, and visitors to our website. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Personal Information

When you contact us, schedule a consultation, or use our services, we may collect:

• Name and contact information (phone number, email address, mailing address)
• Child's name, age, and date of birth
• Insurance information (if applicable)
• Medical and developmental history relevant to speech therapy or tutoring services
• School information and educational records (as provided by you)
• Session notes and progress reports

Website Information

When you visit our website, we may automatically collect:

• Browser type and version
• Pages visited and time spent on our site
• Referring website addresses
• General location information (city/region level)

We use the information we collect to:

• Provide speech therapy, literacy tutoring, and related services
• Communicate with you about appointments, services, and your child's progress
• Process payments and insurance claims
• Respond to your inquiries and requests
• Improve our website and services
• Comply with legal and regulatory requirements
• Coordinate care with other providers (with your consent)

As a healthcare provider, we are committed to protecting your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We maintain appropriate administrative, technical, and physical safeguards to protect the confidentiality of your health information.

We will not use or disclose your PHI without your written authorization except as permitted or required by law, including for treatment, payment, and healthcare operations purposes.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With other healthcare providers involved in your child's care (with consent)
• With schools or early intervention programs (with consent)
• With insurance companies for billing purposes
• As required by law or legal process
• To protect the safety of our clients or others

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure electronic record-keeping systems, password protection, and physical security measures for paper records. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

• Access your personal and health information
• Request corrections to your information
• Request restrictions on certain uses of your information
• Receive a copy of your records
• Receive an accounting of disclosures of your health information
• File a complaint if you believe your privacy rights have been violated

Children's Privacy

Our services are primarily directed at children, and we take their privacy seriously. We collect information about children only from their parents or legal guardians. Parents and guardians have the right to review, correct, or delete their child's information at any time.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated "Last Updated" date. We encourage you to review this policy periodically.